Subscription-Type Package Tour Contract Section
Schedule I - Cancellation fees (related to Article 16.01.)
1. Cancellation fees related to Inland Trips
| Classification | Cancellation Fee |
|---|
| (1) Package Tour Contract excluding the following cases |
| (a) |
In cases where the Contract is cancelled no earlier than 20 days (10 days in the case of a day trip) prior to the starting day of the Tour (except in the following cases from (b) through (e)). |
Up to 20% of the Tour Price |
| (b) |
In cases where the Contract is cancelled no earlier than 7 days prior to the starting day of the Tour (except in the following cases from (c) through (e)). |
Up to 30% of the Tour Price |
| (c) |
In cases where the Contract is cancelled on the day before the starting day of the Tour. |
Up to 40% of the Tour Price |
| (d) |
In cases where the Contract is cancelled on the starting day of the Tour. |
Up to 50% of the Tour Price |
| (e) |
In cases where the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice (no show). |
Up to 100% of the Tour Price |
| (2) Package Tour Contract with the use of a Chartered Vessel |
Based on the rules of the cancellation fee for the said Vessel |
|
Notes:
| (1) |
The amount of the cancellation fee shall be clearly specified in the Contract Document. |
| (2) |
For the purpose of this schedule, "after the start of the Tour" shall mean "the time (after) when the Traveler starts receiving the service" as prescribed in 02.03. of the separate Rules of Special Compensation. |
|
2. Cancellation Fee Related to Overseas Trips
| Classification | Cancellation Fee |
|---|
| (1) Package Tour Contract with the use of an Aircraft when leaving Japan or returning to Japan (excluding Tour Contracts specified in the next Paragraph) |
| (a) |
In cases where the starting day of the Tour falls within the *Peak Season, and the Contract is cancelled no earlier than 40 days prior to the starting day of the Tour (except in the following cases from (b) through (d)). |
Up to 10% of the Tour Price |
| (b) |
In cases where the Contract is cancelled no earlier than 30 days prior to the starting day of the Tour (except in the following cases from (c) through (d)). |
Up to 20% of the Tour Price |
| (c) |
In cases where the Contract is cancelled no earlier than two days prior to the starting day of the Tour (except in the case described in (d) below). |
Up to 50% of the Tour Price |
| (d) |
In cases where the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice (no show). |
Up to 100% of the Tour Price |
| (2) Package Tour Contract with the Use of a Chartered Aircraft |
| (a) |
In cases where the Contract is cancelled no earlier than 90 days prior to the starting day of the Tour (except in the following cases from (b) through (d)). |
Up to 20% of the Tour Price |
| (b) |
In cases where the Contract is cancelled no earlier than 30 days prior to the starting day of the Tour (except in the following cases from (c) through (d)). |
Up to 50% of the Tour Price |
| (c) |
In cases where the Contract is cancelled no earlier than 20 days prior to the starting day of the Tour (except in the following case described in (d) below). |
Up to 80% of the Tour Price |
| (d) |
In cases where the Contract is cancelled no earlier than 3 days prior to the starting day of the Tour or the Traveler does not participate in the Tour without notice (no show). |
Up to 100% of the Tour Price |
| (3) Package Tour Contract with the use of a Vessel when leaving Japan or returning to Japan |
Based on the rules of the cancellation fee for the said Vessel |
|
Notes:
| (1) |
The amount of the cancellation fee shall be clearly specified in the Contract Document. |
| (2) |
For the purpose of this schedule, "after the start of the Tour" shall mean "the time (after) when the Traveler starts receiving the service" as prescribed in 02.03. of the separate Rules of Special Compensation. |
|
Schedule II - Monetary Compensation for Alterations
(related to Article 29.01.)
| Alterations Requiring Payable Compensation | Percentage per Case (%) |
|---|
| Prior to Start of Tour | After Start of Tour |
|---|
| (1) |
Alterations of the starting day or last day of the Tour described in the Contract Document |
1.5 |
3.0 |
| (2) |
Alterations of sightseeing locations or facilities (including restaurants) and other destinations of the Tour |
1.5 |
3.0 |
| (3) |
Alterations to the class or facilities of Transport Facilities to those of lower rates than those described in the Contract Document (limited to cases where the total charged amount falls below the original contract price) below). |
1.5 |
3.0 |
| (4) |
Alterations in the class of transport facilities or in the names of companies as specified in the Contract Document |
1.5 |
3.0 |
| (5) |
Alterations to different flights at the departure or destination airports in Japan from those specified in the Contract Document |
1.5 |
3.0 |
| (6) |
Alterations/additions of connecting or indirect flights as needed to supplement/replace direct flights scheduled from Japan to outside Japan |
1.5 |
3.0 |
| (7) |
Alterations to the type or name of accommodation facilities as specified in the Contract Document |
1.5 |
3.0 |
| (8) |
Alterations to the conditions of guest rooms as specified in the Contract Document, such as the type of guest rooms, facilities, scenery, etc. |
1.5 |
3.0 |
| (9) |
Alterations in the items specified in the tour title of the Contract Document, among alterations listed from 1 through 8 above |
1.5 |
3.0 |
|
Notes:
| (1) |
"Prior to Start of Tour" refers to cases where the Traveler has been notified of the alteration no later than the day prior to the start of the Tour. "After Start of Tour" refers to cases where the Traveler is notified of the alteration on or after the start of the Tour. |
| (2) |
When the Determinate Document has been delivered, this Schedule shall apply after the "Contract Document" is replaced by the "Determinate Document." If any alterations occur between the contents of the Contract Document and the Determinate Document, or between the Determinate Document and the actual service offered, the alterations will be treated as a single case. |
| (3) |
In cases where transport facilities related to alterations in (3) or (4) above involve the use of accommodation facilities, each overnight stay shall be treated as a separate case. |
| (4) |
If transport facilities related to alterations (3) or (4) above involve the use of accommodation facilities, each overnight stay shall be treated as a single case. |
| (5) |
Even if the alterations described in (4), (7), or (8) above occur multiple times during a trip or an overnight stay, each trip or overnight stay will be treated as a single case. |
| (6) |
For alterations listed in (9) above, the percentage listed under (9) will apply, not the percentages from (1) to (8). |
|
Order-Taking-Type Customized Tour Contract Section
Schedule I - Cancellation Charge (relating to Article16.01.)
1. Cancellation Charges Relating to Inland Trips
| Classification | Cancellation Fee |
|---|
| (1) Customized Tour Contract excluding (2) below. |
| (a) |
In a case other than the following cases from (b) through (f) (but limited to cases where we have specified the amount of the Planning Charge in the Contract Document) |
Amount equal to the Planning Charge |
| (b) |
If the Contract is cancelled on or after the 20th day (the 10th day in the case of a day trip) counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (c) through (f)) |
Not more than 20% of the Tour Price |
| (c) |
If the Contract is cancelled on or after the 7th day counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (d) through (f)) |
Not more than 30% of the Tour Price |
| (d) |
If the Contract is cancelled on the day immediately preceding the starting day of the Tour |
Not more than 40% of the Tour Price |
| (e) |
If the Contract is cancelled on the very day when the Tour starts (except the case from (f) below.) |
Not more than 50% of the Tour Price |
| (f) |
If the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice |
Not more than 100% of the Tour Price |
| (2) Customized Tour Contract using a Chartered Vessel |
Based on the rules of the cancellation charge for the said Vessel |
|
Notes:
| (1) |
The amount of the cancellation charge shall be clearly specified in the Contract Document. |
| (2) |
For the purpose of this schedule, "after the start of the Tour" shall mean "the time (after) when the Traveler starts receiving the service" as prescribed in 02.03. of the separate Rules of Special Compensation. |
|
2. Cancellation Charges Relating to Overseas Trips
| Classification | Cancellation Charge |
|---|
| (1) Customized Tour Contract using an Aircraft when leaving Japan or returning to Japan (excluding the Tour Contracts described in (2) and (3) below.) |
| (a) |
In a case other than the following cases from (b) through (d) (but limited to the cases where we have specified the amount of the Planning Charge in the Contract Document) |
Amount equal to the Planning Charge |
| (b) |
If the Contract is cancelled on or after the 30th day counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (c) through (d)) |
Not more than 20% of the Tour Price |
| (c) |
If the Contract is cancelled on or after two days before the starting day of the Tour (except the following case described in (d) below) |
Not more than 50% of the Tour Price |
| (d) |
If the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice |
Not more than 100% of the Tour Price |
| (2) Customized Tour Contract using a Chartered Aircraft |
| (a) |
In a case other than the following cases from (b) through (f) (but limited to the cases where we have specified the amount of the Planning Charge in the Contract Document) |
Amount equal to the Planning Charge |
| (b) |
If the Contract is cancelled on or after the 90th day counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (c) through (e)) |
Not more than 20% of the Tour Price |
| (c) |
If the Contract is cancelled on or after the 30th day counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (d) through (e)) |
Not more than 50% of the Tour Price |
| (d) |
If the Contract is cancelled on or after the 20th day counted backward from the day immediately preceding the starting day of the Tour (except the following case described in (e) below) |
Not more than 80% of the Tour Price |
| (e) |
If the Contract is cancelled on or after the 3rd day counted backward from the day immediately preceding the starting day of the Tour or the Traveler does not participate in the Tour without notice |
Not more than 100% of the Tour Price |
| (3) Customized Tour Contract using a Vessel when leaving Japan or returning to Japan |
| Based on the rules of the cancellation charge for the said Vessel |
|
Notes:
| （1） |
The amount of the cancellation charge shall clearly be specified in the Contract Document. |
| （2） |
For the purpose of this schedule, "after the start of the Tour" shall mean "the time (after) when the Traveler starts receiving the service" as prescribed in 02.03. of the separate Rules of Special Compensation. |
|
Schedule II - Compensation Money for Alterations (relating to Article 30.01.)
| Alterations Requiring Payable Compensation | Percentage per Case (%) |
|---|
| Prior to start of Tour | After start of Tour |
|---|
| (1) |
Alterations of the starting or final days of the Tour described in the Contract Document |
1.5 |
3.0 |
| (2) |
Alterations of sightseeing locations or facilities (including restaurants) and other destinations of the Tour |
1.5 |
3.0 |
| (3) |
Alterations to the class or facilities of Transport Facilities to those of lower rates than those described in the Contract Document (limited to cases where the total charged amount falls below the original contract price) below). |
1.5 |
3.0 |
| (4) |
Alterations in the class of transport facilities or in the names of companies as specified in the Contract Document |
1.5 |
3.0 |
| (5) |
Alterations to different flights at the departure or destination airports in Japan from those specified in the Contract Document |
1.5 |
3.0 |
| (6) |
Alterations to a direct flight scheduled to fly from Japan to outside Japan as mentioned in the Contract Document to a connecting flight or an indirect flight. |
1.5 |
3.0 |
| (7) |
Alterations to the type or name of accommodation facilities as specified in the Contract Document |
1.5 |
3.0 |
| (8) |
Alterations to the conditions of guest rooms as specified in the Contract Document, such as the type of guest rooms, facilities, scenery, etc. |
1.5 |
3.0 |
|
Notes:
| (1) |
"Prior to Start of Tour" refers to cases where the Traveler has been notified of the alteration no later than the day prior to the start of the Tour. "After Start of Tour" refers to cases where the Traveler is notified of the alteration on or after the start of the Tour. |
| (2) |
When the Determinate Document has been delivered, this Schedule shall apply after the "Contract Document" is replaced by the "Determinate Document." If any alterations occur between the contents of the Contract Document and the Determinate Document, or between the Determinate Document and the actual service offered, the alterations will be treated as a single case. |
| (3) |
In cases where transport facilities related to alterations in (3) or (4) above involve the use of accommodation facilities, each overnight stay shall be treated as a separate case. |
| (4) |
Alternations in the names of companies operating transport facilities under (4) above will not be applicable in cases where alterations involve changes to a higher class or more sophisticated facilities. |
| (5) |
Even if the alterations described in (4), (7), or (8) above occur multiple times during a trip or an overnight stay, each trip or overnight stay will be treated as a single case. |
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