Classification | Cancellation Fee | |||||
(1) Package Tour Contract excluding the following cases | ||||||
(a) | In cases where the Contract is cancelled no earlier than 20 days (10 days in the case of a day trip) prior to the starting day of the Tour (except in the following cases from (b) through (e) ). | Up to 20% of the Tour Price | ||||
(b) | In cases where the Contract is cancelled no earlier than 7 days prior to the starting day of the Tour (except in the following cases from (c) through (e)). | Up to 30% of the Tour Price | ||||
(c) | In cases where the Contract is cancelled on the day before the starting day of the Tour. | Up to 40% of the Tour Price | ||||
(d) | In cases where the Contract is cancelled on the starting day of the Tour. | Up to 50% of the Tour Price | ||||
(e) | In cases where the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice (no show). | Up to 100% of the Tour Price | ||||
(2) Package Tour Contract with the use of a Chartered Vessel |
Based on the rules of the cancellation fee for the said Vessel |
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Recital:
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Classification | Cancellation Fee | |||||
1. Package Tour Contract with the use of an Aircraft when leaving Japan or returning to Japan (excluding Tour Contracts specified in the next Paragraph) | ||||||
(a) | In cases where the starting day of the Tour falls within the *Peak Season, and the Contract is cancelled no earlier than 40 days prior to the starting day of the Tour (except in the following cases from (b) through (d)). | Up to 10% of the Tour Price | ||||
(b) | In cases where the Contract is cancelled no earlier than 30 days prior to the starting day of the Tour (except in the following cases from (c) through (d)). | Up to 20% of the Tour Price | ||||
(c) | In cases where the Contract is cancelled no earlier than two days prior to the starting day of the Tour (except in the case described in (d) below). | Up to 50% of the Tour Price | ||||
(d) | In cases where the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice (no show). | Up to 100% of the Tour Price | ||||
2. Package Tour Contract with the Use of a Chartered Aircraft |
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(a) | In cases where the Contract is cancelled no earlier than 90 days prior to the starting day of the Tour (except in the following cases from (b) through (d)). | Up to 20% of the Tour Price | ||||
(b) | In cases where the Contract is cancelled no earlier than 30 days prior to the starting day of the Tour (except in the following cases from (c) through (d)). | Up to 50% of the Tour Price | ||||
(c) | In cases where the Contract is cancelled no earlier than 20 days prior to the starting day of the Tour (except in the following case described in (d) below). | Up to 80% of the Tour Price | ||||
(d) | In cases where the Contract is cancelled no earlier than 3 days prior to the starting day of the Tour or the Traveler does not participate in the Tour without notice (no show). | Up to 100% of the Tour Price | ||||
3. Package Tour Contract with the use of a Vessel when leaving Japan or returning to Japan | Based on the rules of the cancellation fee for the said Vessel | |||||
*Note: The “Peak Season” shall mean the respective periods from December 20th through January 7th, from April 27th through May 6th, and from July 20th through August 31st of each year. | ||||||
Recital:
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Alterations Requiring Payable Compensation | Percentage per Case (%) | ||||||||||||||
Prior to the start of the Tour | After the start of the Tour | ||||||||||||||
(1) | Alterations of the starting or final days of the Tour described in the Contract Document | 1.5 | 3.0 | ||||||||||||
(2) | Alterations of sightseeing locations or facilities (including restaurants) and other destinations of the Tour | 1.0 | 2.0 | ||||||||||||
(3) | Alterations to the class or facilities of Transport Facilities to those of lower rates than those described in the Contract Document (but limited only to cases where the total charged amount for altering the said class and facilities falls below the total amount for that as specified in the Contract Document) | 1.0 | 2.0 | ||||||||||||
(4) | Alterations in the class of the transport facilities or in the names of companies as specified in the Contract Document | 1.0 | 2.0 | ||||||||||||
(5) | Alterations to different flights at the departure airport and/or destination airport in Japan from those as specified in the Contract Document. | 1.0 | 2.0 | ||||||||||||
(6) | Alterations/additions of connecting or indirect flights as needed to supplement/replace direct flights scheduled to fly from Japan to outside of Japan according to the Contract Document | 1.0 | 2.0 | ||||||||||||
(7) | Alterations to the type or name of accommodation facilities as specified in the Contract Document | 1.0 | 2.0 | ||||||||||||
(8) | Alterations to the conditions of guest rooms as specified in the Contract Document, such as the type of guest rooms, facilities, scenery, etc. | 1.0 | 2.0 | ||||||||||||
(9) | Alterations in the items as specified in the tour title of the Contract Document among the alterations specified in each item listed from 1 through 8 above. | 2.5 | 5.0 | ||||||||||||
Notes:
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Classification |
Cancellation Charge |
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(1) Customized Tour Contract excluding (2) below. | ||||||
(a) | In a case other than the following cases from (b) through (f) (but limited to cases where we have specified the amount of the Planning Charge in the Contract Document) | Amount equal to the Planning Charge | ||||
(b) | If the Contract is cancelled on or after the 20th day (the 10th day in the case of a day trip) counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (c) through (f)) | Not more than 20% of the Tour Price | ||||
(c) | If the Contract is cancelled on or after the 7th day counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (d) through (f)) | Not more than 30% of the Tour Price | ||||
(d) | If the Contract is cancelled on the day immediately preceding the starting day of the Tour | Not more than 40% of the Tour Price | ||||
(e) | If the Contract is cancelled on the very day when the Tour starts (except the case from (f) below.) | Not more than 50% of the Tour Price | ||||
(f) | If the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice | Not more than 100% of the Tour Price | ||||
(2) Customized Tour Contract using a Chartered Vessel | Based on the rules of the cancellation charge for the said Vessel | |||||
Notes:
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Classification |
Cancellation Charge |
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(1) Customized Tour Contract using an Aircraft when leaving Japan or returning to Japan(excluding the Tour Contracts described in (2) and (3) below. | ||||||
(a) | In a case other than the following cases from (b) through (d) (but limited to the cases where we have specified the amount of the Planning Charge in the Contract Document) | Amount equal to the Planning Charge | ||||
(b) | If the Contract is cancelled on or after the 30th day counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (c) through (d)) | Not more than 20% of the Tour Price | ||||
(c) | If the Contract is cancelled on or after two days before the starting day of the Tour (except the following case described in (d) below) | Not more than 50% of the Tour Price | ||||
(d) | If the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice | Not more than 100% of the Tour Price | ||||
(2) Customized Tour Contract using a Chartered Aircraft | ||||||
(a) | In a case other than the following cases from (b) through (f) (but limited to the cases where we have specified the amount of the Planning Charge in the Contract Document) | Amount equal to the Planning Charge | ||||
(b) | If the Contract is cancelled on or after the 90th day counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (c) through (e)) | Not more than 20% of the Tour Price | ||||
(c) | If the Contract is cancelled on or after the 30th day counted backward from the day immediately preceding the starting day of the Tour (except the following cases from (d) through (e)) | Not more than 50% of the Tour Price | ||||
(d) | If the Contract is cancelled on or after the 20th day counted backward from the day immediately preceding the starting day of the Tour (except the following case described in (e) below) | Not more than 80% of the Tour Price | ||||
(e) | If the Contract is cancelled on or after the 3rd day counted backward from the day immediately preceding the starting day of the Tour or the Traveler does not participate in the Tour without notice | Not more than 100% of the Tour Price | ||||
(3) Customized Tour Contract using a Vessel when leaving Japan or returning to Japan | Based on the rules of the cancellation charge for the said Vessel | |||||
Notes:
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Alterations Requiring Payment of Compensation Money | Percentage per Case (%) | ||||||||||||
Befor the start of the Tour | After the start of the Tour | ||||||||||||
(1) | Alterations of the starting day or last day of the Tour described in the Contract Document | 1.5 | 3.0 | ||||||||||
(2) | Alterations of sightseeing spots or sightseeing facilities (including restaurants) and other destinations of the Tour | 1.0 | 2.0 | ||||||||||
(3) | Alterations in the class or the facilities of Transportation Facilities to those with lower rates than those described in the Contract Document (but limited only to the cases where the total amount of charges for the class and facilities after alterations fall below the total amount for those specified in the Contract Document) | 1.0 | 2.0 | ||||||||||
(4) | Alterations in the type of transport or in the names of the companies described in the Contract Document | 1.0 | 2.0 | ||||||||||
(5) | Alterations in the type of transport or in the names of the companies described in the Contract Document | 1.0 | 2.0 | ||||||||||
(6) | Alterations to a direct flight scheduled to fly from Japan to outside Japan as mentioned in the Contract Document to a connecting flight or an indirect flight. | 1.0 | 2.0 | ||||||||||
(7) | Alterations in the type or name of the accommodation facilities that are specified in the Contract Document | 1.0 | 2.0 | ||||||||||
(8) | Alterations in the conditions of guest rooms as specified in the Contract Document, such as the type of guest rooms, facilities, scenery, etc. | 1.0 | 2.0 | ||||||||||
Notes:
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